Refund Policy

Introduction

"Boullies Travel Ltd " is committed to your satisfaction.

Refund Policy – VIP Commitment Payment:

Your VIP Commitment Payment is fully refundable until we begin securing your arrangements.

Once your request has progressed beyond the planning stage and your arrangements have been confirmed, the payment becomes non-refundable, as we will have already committed time and resources on your behalf.

We understand that plans can change, so if you're unsure about proceeding, please contact us before we move forward with any confirmations. We're happy to pause or adjust your plans at that stage.

If, during our initial planning process, we are unable to offer a suitable solution for your needs, we will refund your Commitment Payment in full — no questions asked.

Non-returnable Items:

The following items are non-returnable as stated at the time of purchase on https://www.boulliestravel.co.uk

Refunds of Digital/Subscription Based Goods:

To be eligible for a refund on any digital/subscription based goods, the following steps must be taken:

Refund must be requested in writing by contacting Payments@BoulliesTravel.com
Request of refund must be made within 30 days of the original purchase date

Boullies Travel Ltd is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact Boullies Travel Ltd at Payments@BoulliesTravel.com for any questions related to our policy, or simply to let us know how we can help.

Contacting Us